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Uk International Deliver Fantastic Service For Customer

<img src='https://www.suttonsgroup.com/wp-content/blogImages/ukintfeedback.jpg' The requirements of this campaign were complicated, compounded by a very short notice window for the team to implement to prevent a plant shut down. Specialist equipment, prior cargo demands, and external storage options all needed to be carefully considered. Despite this, the team managed to meet all the demands with zero disruptions to the customer’s supply chain. Over a two-week period, Suttons delivered over 50 tanks from the customer’s location in the UK to sites in Europe and the UK.

 

Custom equipment was necessary to complete this job as the customer’s loading site was not set up for top loading tanks. Our sales, operations and technical services teams all worked together to provide special issue ground operated tank containers to safely load the product.

 

The team took advantage of our large fleet and flexibility to meet the prior cargo demands of the delivery, to ensure the customer’s products could be safely loaded without a risk of contamination. The team also offered a flexible hybrid solution using our Suttons Tankers domestic road fleet where necessary too.

 

To prevent a backlog of tanks at the delivery site in Germany, the team explored external off-site storage options. Once again, thanks to our large and flexible tank container fleet the team found tank availability and storage space local to the customer’s delivery site to hold the product before a delivery space was available. Additionally, the team handled all customs requirements on this campaign to ensure there was minimal disruption to the supply chain.

 

The UK International team went above and beyond with this campaign to deliver fantastic value, service, and technical assurance to our customer. By utilising our large fleet of over 14,000 tank containers, international knowledge from our large global network, and technical experts across our business, the team successfully completed this campaign with no disruption to the customer’s supply chain. As a result, they have been asked by the same customer to complete similar campaigns in other locations.