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Suttons International, embarked on its journey into the Chinese market 1997 with the establishment of its first office in Shanghai, to serve a UK customer who wished to also move into the region. This pivotal moment reflects the company’s continuous dedication to bringing fantastic service, and laid the foundation for a remarkable expansion that would span over two decades.
Key members of the Suttons team from the United Kingdom played a crucial role in the establishment of the Shanghai office, introducing high standards of safety and compliance that were synonymous with the UK market. This commitment to excellence served as a cornerstone for Suttons’ operations in China, setting the business apart in a competitive landscape.
Following the successful establishment of its Shanghai office, Suttons International swiftly moved towards local integration. The company soon initiated recruitment and training programs to bring local talent up to its high standards, fostering a dynamic team that could navigate the complexities of the Chinese market.
Today, Suttons’ presence in China has grown exponentially, with a network comprising seven strategically located offices, depots, and operational hubs across the country. This extensive reach positions Suttons as a key player in the logistics industry, offering comprehensive solutions to meet the diverse needs of its clients.
The growth in locations has been paralleled by an expansion in the team, with over 70 dedicated members of staff in China, making it Suttons’ second-largest region globally, following behind the UK. The downtown Shanghai office, functioning as a fully independent entity and regional headquarters, exemplifies Suttons’ commitment to providing comprehensive services. Here, diverse functions including HR, Administration, Sales, Finance, and Operations are seamlessly integrated to ensure efficient and client-focused operations.
In a significant development, Suttons International reached a new milestone in its Chinese operations with the launch of Suttons Tankers China. This innovative service represents a strategic expansion, providing road tanker deliveries for domestic customers within China. Complementing Suttons’ existing tank container services, this initiative showcases the company’s adaptability and commitment to meeting the evolving needs of its customers in the dynamic Chinese market.
As Suttons International continues to thrive in China, its journey stands as a testament to adaptability, commitment to excellence, and the successful integration of global expertise with local talent. The company’s growth from a single office to a robust network across the nation reflects its dedication to providing unparalleled logistics solutions in one of the world’s most dynamic markets.